betdice Privacy Policy

01 Who We Are

betdice ("betdice," "we," "us," or "our") operates the online casino and sports betting platform accessible at betdice.vip. betdice is the data controller responsible for the personal information collected through the Platform. As data controller, betdice determines the purposes and means of processing your personal data and is accountable for ensuring that such processing complies with applicable Philippine data protection law, including the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations.

If you have any questions about how betdice handles your personal data, or if you wish to exercise any of your data subject rights, please contact our Data Protection Officer (DPO) using the contact details provided in Section 13 of this Policy.

02 Personal Data We Collect

betdice collects the following categories of personal data from players and platform users:

betdice does not intentionally collect sensitive personal information (as defined under RA 10173) unless required for identity verification or legal compliance purposes. Where sensitive data is collected, betdice applies heightened security and access controls.

03 How We Collect Your Data

betdice collects personal data through the following means:

• Direct collection: Information you provide when registering for an account, completing KYC verification, making deposits or withdrawals, contacting customer support, or updating your account settings.
• Automated collection: Technical and usage data collected automatically when you access and use the Platform, including through cookies, web beacons, log files, and similar tracking technologies. See Section 8 for more details on cookies.
• Third-party sources: Identity and address verification data from KYC service providers; fraud and risk data from anti-money laundering (AML) screening services; payment data from GCash, PayMaya, BPI, BDO, Metrobank, and other payment processors.
• Publicly available sources: Information from public records or publicly accessible databases where relevant to fraud prevention or regulatory compliance.

04 How We Use Your Personal Data

betdice uses your personal data for the following purposes:

• Account management: To create, maintain, and administer your betdice account, including verifying your identity and age (21+ requirement), processing deposits and withdrawals, and providing access to Platform features.
• Service delivery: To provide the games, betting markets, promotions, and other services available on the betdice Platform.
• KYC and AML compliance: To verify your identity, source of funds, and compliance with applicable anti-money laundering and counter-terrorism financing regulations.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, unauthorized account access, and other security incidents.
• Responsible gaming: To monitor gambling patterns, enforce deposit limits and self-exclusion requests, and identify players who may be at risk of problem gambling.
• Customer support: To respond to your inquiries, resolve complaints, and improve our support services.
• Marketing communications: To send you promotional offers, bonus notifications, and platform updates — but only where you have opted in to receive such communications.
• Platform improvement: To analyze usage patterns, conduct research, and improve the features, performance, and user experience of the betdice Platform.
• Legal compliance: To comply with applicable Philippine laws and regulations, including PAGCOR requirements, tax obligations, and court or regulatory orders.

05 Legal Basis for Processing

betdice processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Contractual necessity: Processing required to perform our contract with you — i.e., to operate your betdice account and deliver the services you have requested.
• Legal obligation: Processing required to comply with applicable Philippine laws and regulations, including KYC, AML, and PAGCOR compliance requirements.
• Legitimate interests: Processing necessary for betdice's legitimate business interests, including fraud prevention, platform security, and service improvement, where such interests are not overridden by your rights and interests.
• Consent: Processing based on your freely given, specific, informed, and unambiguous consent — primarily for marketing communications and optional data uses. You may withdraw consent at any time without affecting the lawfulness of prior processing.

06 Sharing Your Personal Data

betdice does not sell, rent, or trade your personal data to third parties. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safegu ards:

• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, to process your deposits and withdrawals.
• KYC and AML service providers: Identity verification and anti-money laundering screening providers engaged by betdice to fulfill regulatory compliance obligations.
• IT and infrastructure providers: Cloud hosting, data storage, and cybersecurity service providers who process data on betdice's behalf under strict data processing agreements.
• Customer support platforms: Third-party live chat and helpdesk software providers used to deliver 24/7 Filipino support to betdice players.
• Regulatory and law enforcement authorities: PAGCOR, the National Privacy Commission, the Anti-Money Laundering Council (AMLC), and other Philippine government authorities where disclosure is required by law or court order.
• Professional advisers: Lawyers, auditors, and accountants engaged by betdice, subject to professional confidentiality obligations.

All third parties who process personal data on betdice's behalf are required to implement appropriate technical and organizational security measures and to process data only in accordance with betdice's instructions and applicable law.

07 Data Retention

betdice retains your personal data for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.

The following general retention periods apply:

• Account and identity data: Retained for the duration of your account and for a minimum of five (5) years after account closure, in accordance with Philippine AML and PAGCOR record-keeping requirements.
• Transaction and financial data: Retained for a minimum of five (5) years from the date of the transaction.
• Customer support communications: Retained for two (2) years from the date of the interaction, unless a longer period is required for dispute resolution or legal proceedings.
• Marketing preference data: Retained until you withdraw your consent or close your account, whichever is earlier.
• Technical and usage data: Retained for up to twelve (12) months from collection, unless required for longer periods for security or fraud investigation purposes.

When personal data is no longer required, betdice will securely delete or anonymize it in accordance with our data disposal procedures.

08 Cookies and Tracking Technologies

betdice uses cookies and similar tracking technologies (such as web beacons and local storage) on the betdice.vip platform. Cookies are small text files placed on your device that help us recognize you, remember your preferences, and understand how you use the Platform.

betdice uses the following types of cookies:

• Strictly necessary cookies: Essential for the Platform to function correctly. These include session cookies that keep you logged in and security cookies that protect against fraud. These cannot be disabled.
• Functional cookies: Remember your preferences such as language settings, display options, and game history to provide a more personalized experience.
• Analytics cookies: Help betdice understand how players use the Platform — which pages are visited most, where players encounter errors, and how navigation flows work. This data is aggregated and anonymized.
• Marketing cookies: Used only where you have consented, to deliver relevant promotional content within the betdice Platform. betdice does not use marketing cookies to track your activity on unrelated third-party websites.

You can manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the betdice Platform. For detailed instructions on managing cookies in your browser, refer to your browser's help documentation.

09 Security Measures

betdice takes the security of your personal data seriously and has implemented a range of technical and organizational measures to protect it against unauthorized access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the betdice Platform.
• Encryption of sensitive data at rest, including financial data and government ID information.
• Role-based access controls ensuring that only authorized betdice personnel can access player data, and only to the extent required for their specific job function.
• Regular security audits, vulnerability assessments, and penetration testing of the betdice Platform and infrastructure.
• Two-factor authentication (2FA) available to all players and mandatory for betdice staff accessing internal systems.
• Comprehensive incident response procedures to detect, contain, and report data security incidents in accordance with RA 10173 requirements.

While betdice takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. You are responsible for keeping your betdice login credentials confidential and for notifying us immediately if you suspect unauthorized access to your account.

10 Your Data Subject Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by betdice:

• Right to be informed: The right to know what personal data betdice collects about you and how it is used — which is the purpose of this Privacy Policy.
• Right of access: The right to request a copy of the personal data betdice holds about you.
• Right to rectification: The right to request correction of inaccurate or incomplete personal data.
• Right to erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to betdice's legal retention obligations.
• Right to object: The right to object to certain processing activities, including direct marketing communications.
• Right to data portability: The right to receive your personal data in a structured, commonly used format where technically feasible.
• Right to lodge a complaint: The right to lodge a complaint with the National Privacy Commission (NPC) if you believe betdice has processed your personal data in breach of RA 10173.

To exercise any of these rights, please contact our Data Protection Officer using the details in Section 13. betdice will respond to all data subject requests within thirty (30) days of receipt. Complex requests may require additional time, and betdice will notify you if an extension is needed.

Please note that certain rights are subject to limitations under applicable law — for example, betdice may be required to retain certain data for AML or PAGCOR compliance purposes even if you request deletion.

11 Children's Privacy and Age Restriction

The betdice Platform is strictly intended for persons aged 21 years or older. betdice does not knowingly collect personal data from individuals under the age of 21. Age verification is conducted during the registration process and may be repeated at any time through our KYC procedures.

If betdice discovers that personal data has been collected from a person under the age of 21, we will immediately suspend the relevant account, delete the associated personal data, and refund any deposits made, in accordance with our Terms & Conditions and applicable law.

If you are a parent or guardian and believe that your child under the age of 21 has registered for a betdice account, please contact our support team immediately at the email address provided in Section 13.

12 Changes to This Privacy Policy

betdice reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, betdice will notify registered players via the email address or mobile number associated with their account and will update the effective date at the top of this page.

Your continued use of the betdice Platform after the effective date of any revised Privacy Policy constitutes your acknowledgment of the changes. We encourage you to review this Privacy Policy periodically. The most current version will always be available at betdice.vip/privacy-policy.

13 Contact Us and Data Protection Officer

If you have any questions, concerns, or requests relating to this Privacy Policy or betdice's handling of your personal data, please contact our Data Protection Officer (DPO):

betdice aims to acknowledge all privacy-related inquiries within 24 hours and to resolve them within 30 calendar days. If you are not satisfied with betdice's response, you have the right to escalate your complaint to the National Privacy Commission of the Philippines (NPC).

This Privacy Policy was last updated on January 1, 2026. Please review it regularly to stay informed of how betdice protects your personal information.